Dynamic Finance Refund & Cancellation Policy
We understand that plans may change. This policy outlines the terms for cancellations, substitutions, and refund requests for the conference.
Eligibility for Refunds
Refunds apply to confirmed registrations submitted through official Dynamic Finance channels and paid within invoice timelines.
Cancellation Requests
Submit written cancellation requests to [email protected]. The date of the email receipt determines eligibility.
Refund Timeline
Cancellations received 45 days before the conference start date are eligible for a refund of 80% of the paid amount.
Partial Refunds
Cancellations received between 30 and 44 days before the event qualify for a 50% refund. No refunds are issued within 29 days of the event.
Delegate Substitutions
You may nominate a substitute delegate at no additional cost up to 5 days before the conference. Email the full details of the substitute for confirmation.
Group Registrations
Refunds for group packages are assessed on a case-by-case basis. We recommend delegate substitutions for group bookings to retain access.
Event Postponement
In case of rescheduling due to unforeseen circumstances, existing registrations will be transferred to the new dates or refunded upon request.
Force Majeure
Dynamic Finance is not liable for cancellations due to events beyond reasonable control such as natural disasters, government actions, or public health advisories.
Processing Timeline
Approved refunds are processed within 30 business days and returned via the original payment method or agreed alternative.
Non-Refundable Items
Administrative fees, third-party booking charges, and already fulfilled services (e.g., custom briefings) are non-refundable.
On-Site Attendance
Delegates who do not attend the event without prior written cancellation remain liable for full payment with no refund entitlement.
Special Considerations
Exceptional cases such as medical emergencies may be reviewed upon submission of supporting documentation.
Policy Updates
Dynamic Finance may revise this policy to reflect operational needs. Updates are posted on this page with the effective date.
Contact for Requests
For refund or cancellation assistance, email [email protected] or call +63 917 123 4567.